CM Annual Report


The "-INGs" of COMMUNITY MINISTRY  
ANNUAL REPORT 
January 2018 

Building...
Community: Many folks come to CM looking for a safe, warm place to belong. All are welcomed at CM. People are only asked to uphold a culture of kindness, love and respect for their fellow attendees. 

Partnerships: Building partnerships is at the core of CM’s existence and success. In 2017 CM, in addition to the continued support from St. Mark’s and Calvary Memorial UC, received various types of support from the following: The Food Bank of Waterloo Region, Central Fresh Market, Christ the King UC, the local Scouts troop, local Brownie and Sparks troop, KCI students, many private individuals, Reformation Lutheran Church, scrapbooking enthusiasts who attended a fundraiser event to raise money for shoes and boots, New Horizons Concert Band, COBS Bakery, Piller’s Fine Foods, Russel Stover and many others! This year CM partnered with the Sanguen Community Health Van http://sanguen.com/. The Van is present during CM’s Wednesday meals and offers support to all the CM attendees. 

Trust & Safety: Many of CM clients suffer from mental illness, trauma, abuse, addiction, etc. They are the vulnerable in our community and so it takes lots of compassion, understanding and time for trust to be built. CM’s goal is to create a space such that all who come through the doors of CM feel safe. We want people to have the experience of CM being a place where they belong and where everyone matters.
 
Nourishing (Basic Needs): An average of three people per week come to CM asking for assistance to obtain basic needs, food, shelter, clothing, and connection, someone to listen to them. This is in addition to the many who come on Wednesdays looking for not just a one time meal, but basic needs as well. Some of the people live on the streets and are in need of food that does not need to be refrigerated or cooked, products like Boost or Ensure, and protein bars. They also benefit from donated Tim’s cards so they can go and get something to eat and warm up. Some need information on resources like where they can get help to find shelter, or housing. Some need clothing. CM is working on building a supply of coats, boots, shoes, personal care items and other clothing items to offer clients. CM’s food voucher program was able to increase the amount of the vouchers this year. The program continues to help families with children make ends meet, many of whom are new comers to Canada, single parents and people struggling with health issues. 

Listening, Comforting, Supporting Spiritual Journeys: There are many questioning people who can feel lost and alone on their journey. CM offers them a safe place to ask questions and feel connected. Good Health, Emotional & Mental Wellness: People who consider ending their lives don’t actually want to die, they just don’t know how to live. At CM we provide the emotional and spiritual support for people who need help learning how to live. !2 

Nurturing, Encouraging & Empowering: Often people know that they have to make a change in their life situations, but they are paralyzed by fear. CM offers companionship for the journey through challenging times. Sometimes all it takes is a listening ear, someone to acknowledge the feelings and the fears with encouraging words in order to be a catalyst for positive action. The CM coordinator is also available to accompany people to doctors’ appointments or to legal matters. 

Accepting: Some of the people who attend CM’s Wednesday meals or set up a time to come in and have a meeting with the CM coordinator, are looking for acceptance. Many of the people who are marginalized have worn out their welcome with friends and families. They have fractured relationships do to mental illness, addiction and money problems. CM is a place to come and feel comfortable, connect with people and not judged. 

Advocating: It is amazing just how vulnerable people can be when they are struggling with mental illness, poverty, addiction and discrimination. It is so easy for opportunists to take advantage of them. The CM coordinator helps support the marginalized who are dealing with unfair landlords, creditors, abusive relationships, the sometime complicated and frustrating health care system and individuals who knowingly or indiscriminately add to the stressful lives of those less fortunate. 

Helping: CM provides a work placement site for two KCI Life Skills students every year. These students help set up for Wednesday meals and learn some basic cooking skills in the kitchen during prep time. The Spirit of Giving event provides an opportunity for all the Life Skills students to come to St. Mark’s before Christmas and “shop” for free. They are able to pick out gifts for their family and friends and then have help wrapping them. The gifts are provided by the congregations and there is always an abundance and wide variety of items for the students to choose from. The voucher recipients are also given the opportunity to take some gifts home for their families. 

Networking & Collaborating: When social service agencies and outreach ministries in the community work together, great things can happen. This year the CM coordinator has been making more connections with the volunteers, coordinators, and social workers of other agencies/ outreach ministries like St. John’s Kitchen, Emmanuel United (Bridgeport Cafe & Wayside), First United, Stirling Ave Mennonite and other churches that offer hamper programs. By sharing information about mutual clients there is a better understanding of situations, needs and ways to help more effectively. CM is an outreach ministry of The United Church of Canada, and the coordinator is a UC minister therefore connected to Waterloo Presbytery. The CM coordinator networks at Presbytery meetings and other United Church events. The learning and networking that takes place helps promote, teach others about and strengthens the ministry of CM. !3 The CM coordinator is also a member of the Mental Wellness Network of Waterloo Region. A group of people from various agencies throughout the region have come together to work towards the promotion of the Five Ways to Mental Well being within their respective circles. www.waystomentalwellbeing.com

Educating: 
Volunteers: Volunteers come to CM with passion and enthusiasm to help. They come to give and are often surprised by the fact that they also receive. They learn the basics in proper health and safety procedures when handling, cooking and serving food, how to set up for the weekly meal, how to organize donations of food and clothing, BUT they also learn first hand from those who are constantly in distress in this world, those in their community who face daily the challenges of being marginalized. They learn the power of building friendships with these people, listening to their stories, getting a glimpse inside their lives and appreciating their struggles. 

Attendees: Those who come to CM for support often need to be educated in the basics. Some people need to be taught how to live on their own after a partner has died. Some need to learn basic life skills like cooking a meal for themselves. Some people need to be taught how to access the support resources in the KW area. Some need to be taught skills like how to obtain a new Health Card when a card has been lost or stolen. 

CM Coordinator: For her continuing education, Susan attended safeTALK, training in suicide alertness. She also attended a professional training workshop, Compassionate Inquiry with Dr. Gabor Mate, MD in Toronto. Dr. Mate is a leading expert on trauma and addition. The coordinator also attended an event that was offered to CM volunteers, staff and the congregations of Calvary and St. Mark’s called “Harm Reduction and Dealing with Drug Emergencies and The Use of Naloxone” that was offered by Region of Waterloo Public Health and Emergency Services. 

Communicating: 
Facebook: This year CM launched a facebook page. Search “Community Ministry, Kitchener ON” The beauty of a facebook page is that wherever CM goes, or the clients that access CM services go, facebook and the information shared will be a constant. CM has 103 followers to date! If you haven’t already, please LIKE our page. 

Bulletin Announcements & Newsletters: Sending articles to St. Mark’s Remarks and Calvary Memorial UC is an important way to communicate what is happening at Community Ministry and what is needed. It is also often how CM thanks all the great volunteers and those who make donations and support CM in various ways. 

Knowing resources: It is important for the CM coordinator to continually learn about what resources are available in the KW area and how to access them. This knowledge can be acquired through searching the internet, speaking to workers at other agencies and from talking with the marginalized people who regularly access the resources. Information has to be updated and current in order to be useful. 

Coordinating (by the Coordinator):
Food: Most of the food used by CM is supplied by The Food Bank of Waterloo Region. Other food is donated by volunteers, those who have access to market place bargains, those in the church congregations, those individuals who keep a look for sales and purchase what is needed when items are less expensive. There is actually an abundance of food. The challenge is effective distribution. CM is handing out more hampers (including fresh food items like vegetables, milk and eggs) every week and is able to provide give away items at the end of the Wednesday meals. 

Volunteers: Volunteers come from all across the community. Some are from the congregations, some are from other churches interested in getting involved or learning about CM. Some are student volunteers from high schools looking to complete their community service hours, and some students come to CM because they enjoy being part of it. Some volunteers are people who attend the Wednesday meals for support but want to give back. Extra volunteers are invited to help prep and serve during CM’s special Thanksgiving and Christmas meals. Lots of volunteers are coming and going and therefore it takes lots of coordinating to make sure the work is covered! 

Events: With the help of faithful volunteers, CM is able to host fundraising events, special meal events, gift giving events, craft events, educational, and musical events that are attended by Wednesday meal folks, volunteers, congregants and staff throughout the year. 

Worshiping: CM offers a formal time for those who wish to take part in worship and reflection on Wednesday nights after the weekly meal. This past year 34 worship times were attended by a small group averaging between 2 and 8 people. They gathering in the sanctuary of St. Mark’s to read the Gospel lesson from the weekly lectionary. Worship ended by 7 PM to facilitate bus schedules. Of course, not all spiritual or theological discussions have to happen during worship. There are many opportunities for those who need some spiritual support to meet with the coordinator or one of the other qualified worship leaders. A Blue Christmas service is offered every year just before Christmas and takes place at Calvary Memorial UC. It was attended by new people looking for emotional and spiritual support during this difficult time of year. 25 people attended the service led by Rev. Annette Smith, Rev. Lynne Bandy, and Rev. Susan Cole the CM coordinator. 

Visioning & Reflecting: The Community Ministry Management Committee meets monthly to reflect on the things that have been accomplished and to do the important work of visioning. The CMMC strives to identify needs and then look at ways to effectively meet those needs. There are some limits on how much this one ministry can do, but that doesn’t stop the team from dreaming and striving to work toward solutions that achieve food security and sustainability. The ultimate goal is to offer a hand up instead of just a hand out. 

Fundraising: Fundraising is one of the many ways to work of CM is made possible. Congregants continue to use a copy of the CM President’s Choice PCPlus points card and points are redeemed when groceries are bought for the Wednesday meal. CM had another successful Colour Paradise Greenhouses gift card fundraiser. In April and September supporters of CM gathered at Boston Pizza and raised money for CM just by !5 ordering food and drinks. In October folks enjoyed an amazing jazz concert performed by Soul Sauce - an a capella vocal jazz ensemble and the talents of Greg Gibson, a young jazz pianist at Christ the King United Church, Kitchener. Free will offering was collected. 

Cooking: You might think that cooking should be at the top of the list when it comes to describing what CM does year after year, but if you know anything about CM you know that it is so much more than a meal program. The most visible aspect of our program may be the full dinner served every Wednesday for an average of 70 people, but the meal is just the vehicle used to build community with the marginalized. 

Story Telling -- Three Stories: There are dozens of people who access support from CM. Here are only three, but they will provide an idea of who some of those people might be. 

Jane is a student at U of W. She is waiting for her OSAP money to come in. It takes time. Forms have to be filled out and sent in and then the waiting begins. She has a mother who lives near by, but her mother is also struggling to make ends meet and Jane does not want to ask her mother for more help than her mother can provide so she has reached out to CM. CM is able to give Jane a listening ear in order to find out exactly what will be helpful. It is decided that a hamper of food, canned and fresh, will be helpful, as well as some personal care items, shampoo, deodorant, toothpaste and a new toothbrush. Jane is also provided with a list of other meal and hamper programs in the KW area that she can access for support. 

Meg has finally escaped an abusive spouse and is able to begin a new life in Kitchener. But she has very little to her name, except for her cats and a few personal belongings. She has found a house to rent a room in but she is not overly comfortable with her housemates. It will do for the time-being. Meg found her way to CM and is enjoying the new, supportive community. She has made friends with a couple of the other attendees and they continue to help each other. Meg accesses a weekly hamper from CM which includes cat food and litter. Meg also has some special dietary needs so going to other hamper programs sometimes is fruitless since they are unable to cater to her personal needs. CM is able to support Meg in this way. 

Tim has struggled with thoughts of suicide do to PTS for as long as he can remember. He is trying to make healthy choices in his life and is learning some self awareness skills through his time spent meeting with the CM coordinator. He faithfully comes to CM looking for support and encouragement from the community, but he also gives back by volunteering in the kitchen. It’s a win - win for Tim and CM! 

Report submitted by: Rev. Susan Cole, Community Ministry Coordinator, 519-743-6309, communitymin15@gmail.com ! Search: Community Ministry, Kitchener ON
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